Welcome to Yuvann Wellness! We are committed to providing you with a smooth and reliable shipping experience. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website, www.yuvannwellness.com.
Shipping Destinations
We currently ship to addresses within India. We are working on expanding our shipping destinations and will update our policy as new regions become available.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Order Shipment: You will receive another notification when your order has shipped, which will include tracking information.
Shipping Rates and Delivery Estimates
- Standard Shipping: Delivery within 5-7 business days
- Express Shipping: Delivery within 2-3 business days
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Carriers
We use a variety of shipping carriers to ensure timely delivery of your orders. The carrier used for your order will be determined based on your location and the shipping method selected.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may have restrictions and cannot be shipped to specific destinations.
Delivery Issues
- Delayed Delivery: If your delivery is delayed, please contact us at salesyuvannwellness@gmail.com or call us at 7736609299, and we will assist you in tracking your order.
- Damaged Products: If you receive a damaged product, please contact us immediately with details and photos of the damage at salesyuvannwellness@gmail.com or call us at 7736609299. We will arrange for a replacement or refund.
- Lost Packages: If your package is lost during shipment, please contact us so we can file a claim with the shipping carrier and take appropriate action.
International Shipping
Currently, we do not offer international shipping. We are working towards expanding our services to international destinations in the future.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at:
Email: salesyuvannwellness@gmail.com
Phone: 7736609299
Address: Yuvann Wellness, Second Floor, Royale Plaza Shopping Mall, Aluva-683101, Kerala, India
We value your satisfaction and will do our best to resolve any issues promptly.
Thank you for shopping with Yuvann Wellness!